The PennyTalk calling card is a convenient way to save on all of your long distance calling from any phone in Canada or the U.S.

Getting a PennyTalk Account

PennyTalk is a prepaid calling service that offers big savings on your international and domestic calls. A credit or debit card is required at sign up to create your account. The minimum initial purchase is $25 of calling funds. Visa and MasterCard are accepted.

You will be able to start making calls right away with the account number (usually your phone number) and 4-digit PIN you choose when you enroll. Follow the dialling instructions below to make calls.

You will be able to print out a PennyTalk card when you sign up online and you will receive a card in the mail in about 7 days. Sign up now or call 1-866-422-5840.

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How Billing Works and How to Add Funds

As you make calls with PennyTalk, the cost of your call is deducted from your account balance. You will hear your account balance at the beginning of every call you make. When your balance is low, adding funds is easy. You can choose top up your account any of 3 ways -- by calling the PennyTalk access number; online at the PennyTalk Account Centre; or on the phone with a customer service representative. At no time will a charge be made without your authorisation.

Additionally, you have the option to sign up for our Automatic Recharge feature so you will always have funds for calls. With Automatic Recharge, the charge thresholds are set by you. For example, you can choose to have $10 added to your account automatically each time your balance falls to $5. Automatic Recharge is an optional, free feature of PennyTalk.

You can access your call history and billing details at anytime at the PennyTalk online account centre. No statements are sent in the post.

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What It Costs

PennyTalk has great, low rates to more than 200 countries. Rates are just 1¢ a minute to call the U.S., the U.K. or Canada and as low as 2¢ a minute to many locations. To see all rates, click here. For each connected call, there is a low 49¢ connection fee.

For example, a 30-minute call to Mexico costs just $1.09. That’s just 2¢ a minute plus a 49¢ connection fee.

There is also a monthly account service fee of 99¢ that applies to all accounts and is charged on each monthly anniversary of service activation. Calls from payphones are also charged a 90¢ payphone operator recovery fee.

The cost of your calls is deducted from your account balance. You will hear your account balance every time you make a call.

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Making Calls

Once you have opened a PennyTalk account, you can easily make calls at great low rates. Just follow these simple steps for dialling from a home phone or mobile phone.

Placing calls with PennyTalk from your home phone:

  1. Dial 877-PENNY-25 (877-736-6925) from anywhere in Canada or the U.S and listen for the greeting.
  2. When prompted, dial your 10-digit account number followed by your 4-digit PIN.
  3. For calls to Canada and the U.S., dial 1 + area code + the number you wish to call, when prompted.
  4. For other countries, dial 011 + country code + city code + local number. (Note: drop any leading zeros from the country or city codes; for example, if the code is 014, dial 14.)

Placing calls with PennyTalk from your mobile phone:

When making a call with PennyTalk from your mobile phone, do not dial the number you are calling directly from your contact list.

To ensure that your call is placed using the PennyTalk network, please follow these dialling instructions:

  1. Dial 877-PENNY-25 (877-736-6925) using the keypad or your contact list.
  2. If you do not have No-PIN Dialling for your account, when prompted enter your PennyTalk account number and PIN.
  3. Using the keypad, dial the phone number you wish to call. DO NOT use your contact list and DO NOT press Send, OK or Call when you finish dialling the number. (If you are dialling internationally from Canada or the U.S., dial 011 + country code + city code + local number. Note: drop any leading zeros from the country or city codes; for example, if the code is 014, dial 14.)

It is very important that you DO NOT press Send, OK or Call after dialling the number you are calling. If you do, this will cancel your PennyTalk call and the call will be carried and billed by your mobile service provider. Before each call connects, you will hear your account balance and minutes remaining.

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Viewing Your Call History and Billing History

You can access your call records and billing history at any time by logging into the PennyTalk online account centre at this website. In addition, you can update your billing information, add funds, manage PennyTalk features and change your payment information at the website at your convenience.

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PennyTalk Apps

PennyTalk has Android and iPhone apps that make calling from mobile phones easier and more affordable. To learn more about PennyTalk apps for Android and iPhone, click here.

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